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All goods from Derimarket.net online-store may be returned or exchanged within 14 days without any reason. In addition to product, buyer should send back invoice, original box, packing, label and brochures without any damages.
For products purchased from the outlet category, a shipping fee of 100 TL is deducted during the refund process. This policy is in place because outlet items are offered below their cost price. By reflecting the additional return costs to the customer, we are able to maintain our sustainable and affordable pricing policy.
In all aspects of return and exchange you can contact us by e-mail [email protected], customer support +90 850 532 33 74 or WhatsApp +90 537 395 78 95.
More information about return and exchange you may find here.
