As our target is to satisfy customers with the sense of “the best product, accessible lux and the best quality service”. Your feedback is carefully evaluated by our team and solutions are found for your questions, demands and complaints. In this context, dear valued customers’ opinions and suggestions about our service is high of significant.

If you do not content with a product which you bought online, you can return your unused product following 30 days of delivery date or demand to change it. Even if the product is used according to normal terms of use and if you are unsatisfied with the product due to you thought to be a manufacturing defect, you can express your demand via
[email protected] and fill the form through by the link or simply can call us by 0850 532 33 74 number phone.


In addition, you can visit our outlet store in Pegia Plaza, Merkez Mah. Remzi Özkaya Sok. No: 10 Yenibosna/Bahçelievler/İstanbul 34197 address, you can have a cup of coffee where express your demand easy and fast.  As we pay for cargo in case of return and change processes with regard to manufacturing defects and fault products. In case of return we pay for the product following at 3 days at the latest from delivery.  


Our best regards, family